How to pay?

On the checkout page, the total amount of the order will be displayed, including additional discounts on items, shipping, and the Cash Dollars used for cash rebates/bonuses/bonus points; then click "Confirm Payment."

Upload bank / FPS transfer certificate

Please check the message, or click "Order History," "Order in Progress," and "Payment"

1. Bank transfer / FPS:

HSBC Account Number: 033-394875-838

Account Name: Wine Passions Limited

FPS Deposit Tel: 6393 6565

2. Online credit card payment PayPal - Visa / Master / AE

You will be taken to the PayPal page to make a payment; click "Pay with Credit Card“, you need to enter the credit card number, expiration date, cardholder name, and credit card verification code on this page. Do not log out of this page or use the Bounce button while PayPal is processing the credit card authorization process, as doing so may result in an unsuccessful order. You will receive an email with order details when the system completes the process.

To make future purchases more convenient, you can sign up for a PayPal account and keep your credit card information, so you don't have to enter it again for the next purchase.

Track order status

After the goods are shipped, you will receive an email notification "Delivery Arrangements." and the "Transportation Document Number. "

If you want to track the goods, please call 62129907 - you can inquire about the logistics and delivery situation with our company.

Order cancelled?

If your order is cancelled due to merchant out-of-stock or other reasons, the purchase amount will be refunded to your credit card account within 10 working days.

For orders with on-the-spot payment combined with the store, the relevant purchase amount will be refunded to your Wine Passion account in the form of Cash Dollars.

We have different promotions every day, you can buy suitable products for you. Thank you for your support!

If you have any questions about the refund status, please contact us and provide the necessary information so that we can follow up.

How to contact customer service?

To help you solve problems faster, we provide more precise service channels; please contact the following departments according to your needs:

For any inquiries, please get in touch with Customer Service by email: sales@winepassions.com or WhatsApp 62129907.

How long will it take to receive the goods? How will I notify you after the remittance is completed?

If the order is placed before 9:00 a.m., it can be shipped on the earliest day; if an order is placed after 9:00 a.m., it will be shipped the next day.

In case of out of stock, we will notify you separately!

After receiving the product, can I return the product if I find it is defective?

If the product is defective or wrong, please contact customer service within "24 hours" of receiving the product for a return or exchange.

For any inquiries, please contact Customer Service by email: sales@winepassions.com or WhatsApp 62129907.

Do you have a physical store?

We have stores in Hong Kong and the Mainland. Depending on the product, there are physical stores to experience; please follow the announcement on the official website product page.

Hong Kong store address: Room D-G, 5/F, Wah Lik Industrial Centre, 459-469 Castle Peak Road, Tsuen Wan

Business hours:

Monday to Friday 10:00 to 18:30

Saturday 10:00 to 13:00

Closed on Sundays and public holidays

You are in advanced mode.

You can turn it off in left sidebar. To use advanced options, you will need to enter your own Google Maps API Key.

Get Google API Key

Are physical store prices the same as online store prices?

Prices are the same in brick-and-mortar stores and online stores, but online, and brick-and-mortar store activities are out of sync.

Will there be a fee for paying with a credit card?

Wine Passions Shop does not charge any fees

Overseas credit card: Overseas consumption or non-Hong Kong dollar payment may be charged a handling fee.

Can I place an order without a registered member?

Can't! You can only place an order normally if you are a registered member.

You have successfully subscribed!
This email has been registered