1. Free shipping on any wine purchase of $1200 or more, normal shipping fee is $120/case.
2. The company reserves the right to charge additional fees to remote areas such as outlying islands and overseas areas, or building delivery services without elevator equipment. From December 10, 2020, Discovery Bay will also enjoy free delivery service (only for delivery on Wednesdays, and any wine purchases of $1200 or more).
3. After confirming and paying, customers can receive same-day delivery if the order is paid before 3:00 pm. The delivery can be arranged within 4-6 hours at the fastest.The delivery locations include but are not limited to residences, restaurants, office buildings, event venues, etc. At the time of purchase, any time and date of delivery, or time required for delivery, are estimates only. If we fail to meet any stated dispatch or delivery date or time, we will notify you of the progress of your order.
4. Once you agree and accept the payment. we will not accept cancellation of orders or refunds to you in any circumstances. The company will notify the customer about the progress of the order. Once the order is accepted, the customer will not be able to cancel the order or request a refund.
5. The goods ordered by the customer will be delivered to the delivery address provided by the customer by our staff or third-party suppliers. When the goods are delivered to the delivery address, they are marked as delivered and received by the customer. If the customer does not receive the goods for any reason, the company reserves the right to charge the customer an additional fee.
6. The delivery date and time displayed or selected by the customer when ordering must be verified by the company before the delivery can be confirmed. When Typhoon Warning Signal No. 8 or above or Black Rainstorm Warning is in effect on Saturdays, Sundays, and public holidays, the delivery arrangement will be postponed to the following working day.